Tuesday 19 April 2016

Carlton Griggs – Human Resources Expert

Carlton Griggs has years of experience in business management, human resources, customer service, and landscaping. He received his degree in Business Management from Fairleigh Dickinson University and has spent many years expanding his professional knowledge and experience.

Carlton Griggs began as a customer sales representative at Fessenden Hall Inc. where he began to build on his customer service skills. During his time here he coordinated special orders for the customers and helped in the management of warehouse inventory. Carlton then moved on to be a teller at Commerce Bank for almost two years. His time here truly provided him an opportunity to develop and hone his customer service skills. He specifically worked with customers in opening and closing their accounts, verified night deposits for large companies, he was personally selected to attend manager meetings, he had cross-trained with various customer service representatives, and even organized and regulated the change machine. 

Carlton Griggs was able to take away a large set of skills from his job at Commerce Bank. He then went on to be a Warehouse Associate at Ginsey where he was able to acquire various experience in: product ordering, forklift operations, assembly lines, and vinyl cutting. Carlton was also an active participant in meetings where he would conduct speeches that promoted teamwork and respect in the work place. Carlton even was involved in a safety committee, which worked to ensure a safe and productive work atmosphere. GameStop would be Carlton’s next professional experience. He worked here for almost four years and was promoted to a managerial position within only five months of employment. During his time at GameStop, Carlton was able to manage, train, provided quality customer service, and helped recruit new employees. His time at GameStop was a great addition to his professional experience and really gave him insight on several aspects of customer service through a managerial lens.

Carlton Griggs is currently working at Enterprise Rent-A-Car, where he is able to apply all of his years of sales, customer service, and management to his current position as Manager Trainee. Carlton has taken his skills to a whole other level and has had many achievements in his position here. Some of Carlton’s accomplishments at Enterprise were: outstanding protection product sales throughout the fiscal year, consistently placed in the top 15 of the monthly matrix sales ranking system, and he even received an award for outside marketing achievements for the year of 2011-2012.

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